Contact
Four inboxes, one team.
Every message lands with a person, not a ticket queue. Pick the inbox that matches what you need and we will reply from the same address, in Bangla or English.
Support
Product help, sign-in trouble, account and billing questions.
Include your chamber name so we can find you quickly.
Reply within 1 business day
Sales
Large chambers, custom onboarding, training for clerks and juniors.
For chambers above 10 members or multi-office firms.
Reply within 1 business day
Legal
Privacy requests, data processing agreements, questions on the terms.
Also the address for lawful requests from authorities.
Reply within 3 business days
Security
Vulnerability reports and incident contact for chambers and researchers.
PGP key available on request. See our responsible disclosure terms.
Acknowledged within 2 business days
Office hours
Sunday to Thursday, 10:00 to 18:00 (Bangladesh Standard Time, UTC+6).
Email that arrives outside these hours, on Friday, Saturday or a public holiday, is answered on the next working day. Security reports are monitored every day.
Response times
| Inbox | Promise |
|---|---|
| Supportsupport@fastflowup.com | Reply within 1 business day |
| Salessales@fastflowup.com | Reply within 1 business day |
| Legallegal@fastflowup.com | Reply within 3 business days |
| Securitysecurity@fastflowup.com | Acknowledged within 2 business days |